Partner Platform Notice: Known Cal Issues
We are actively tracking the following known issues originating in Cal-managed flows. These may impact some customers:
- Some Should-be-Business (SBB) transactions are appearing as duplicates in the Custodia UI, which may also impact billing reports.
- Some declined transactions are being posted after the fact, which may affect billing reports.
- If expected Custodia features or functionality are unavailable or appear to be missing, please contact your Cal representative to verify that the latest Custodia platform release has been deployed to your cloud environment. In some cases, feature availability may depend on deployment status within the Cal-managed infrastructure.
For updates, timelines, or customer-specific impact details, please contact your Cal representative directly. Cal support contact details are available here: Cal Support Hours and Contact Information.
What's New in v2026.20.4
A follow-up to v2026.20.0 so large expense exports actually finish.
📤 Large exports, completed
Downloading a big CSV (a full month of expenses for a large company) no longer dies with an expired session after the header row. The download stays signed in for the whole file, so you get every data row — not a spreadsheet that stops after the column names.
Questions about what’s enabled for your company? Contact your Cal representative, or reach us at support@custodia.ai.