Partner Platform Notice: Known Cal Issues
We are actively tracking the following known issues originating in Cal-managed flows. These may impact some customers:
- Some Should-be-Business (SBB) transactions are appearing as duplicates in the Custodia UI, which may also impact billing reports.
- Some declined transactions are being posted after the fact, which may affect billing reports.
- If expected Custodia features or functionality are unavailable or appear to be missing, please contact your Cal representative to verify that the latest Custodia platform release has been deployed to your cloud environment. In some cases, feature availability may depend on deployment status within the Cal-managed infrastructure.
For updates, timelines, or customer-specific impact details, please contact your Cal representative directly. Cal support contact details are available here: Cal Support Hours and Contact Information.
What's New in v2026.19.1
A targeted fix for trip approvals that route to the budget owner.
🧳 Trip approvals find the right budget
Previewing or submitting a trip no longer fails when the workflow should go to the budget owner. Class-specific budget mappings (from the profit center) are honored, so the approval path matches the budgets you actually set up.
Questions about what’s enabled for your company? Contact your Cal representative, or reach us at support@custodia.ai.