To make sure you receive all important updates (such as transactions, expense activity, and account actions), it’s important to verify that notifications and app permissions are properly configured.
🔧 Step 1. Open App Settings
Go to the Settings section in the Custodia app.
Locate Permissions — this will help you navigate to your device’s system settings.
🔔 Step 2. Check Notification Settings
In your device settings, open:
App info → Manage notifications
Make sure notifications are enabled:
👉 Status should be Allow
If notifications are turned off, you may miss important updates related to your account and transactions.
⚙️ Step 3. Configure Notification Preferences
If needed, review:
- which types of notifications are enabled
- whether system restrictions (e.g., battery saving mode) are limiting notifications
We recommend enabling:
- transaction updates
- reports
- reminders
🔐 Step 4. Verify App Permissions
Go to:
App info → Permissions
Ensure the app has all required permissions enabled:
- 📩 Notifications — to receive alerts
- 📷 Camera — to scan receipts
- 📁 Storage — to upload and store files
⚠️ Important
If notifications or permissions are disabled:
- the app may not function properly
- you may miss important updates (e.g., declined transactions or pending actions)
👉 We recommend reviewing these settings periodically, especially:
- after updating the app
- after updating your device’s operating system
✅ Summary
For the best experience with Custodia:
- notifications should be enabled (Allow)
all essential permissions should be granted