To make sure you receive all important updates (such as transactions, expense activity, and account actions), itβs important to verify that notifications and app permissions are properly configured.
π§ Step 1. Open App Settings
Go to the Settings section in the Custodia app.
Locate Permissions β this will help you navigate to your deviceβs system settings.
π Step 2. Check Notification Settings
In your device settings, open:
App info β Manage notifications
Make sure notifications are enabled:
π Status should be Allow
If notifications are turned off, you may miss important updates related to your account and transactions.
βοΈ Step 3. Configure Notification Preferences
If needed, review:
- which types of notifications are enabled
- whether system restrictions (e.g., battery saving mode) are limiting notifications
We recommend enabling:
- transaction updates
- reports
- reminders
π Step 4. Verify App Permissions
Go to:
App info β Permissions
Ensure the app has all required permissions enabled:
- π© Notifications β to receive alerts
- π· Camera β to scan receipts
- π Storage β to upload and store files
β οΈ Important
If notifications or permissions are disabled:
- the app may not function properly
- you may miss important updates (e.g., declined transactions or pending actions)
π We recommend reviewing these settings periodically, especially:
- after updating the app
- after updating your deviceβs operating system
β Summary
For the best experience with Custodia:
- notifications should be enabled (Allow)
all essential permissions should be granted