Overview
This article explains how administrators can disable OAuth (SSO) login for a specific user. Disabling OAuth removes the option to authenticate through an external identity provider and requires the user to log in using standard Custodia credentials.
Steps to Disable OAuth
1. Login as an administrator
Log in to Custodia using an account with administrator rights. This can be a Tenant Admin, Business Partner Admin, or Support Admin.
2. Navigate to the Employee Helpdesk
From the main menu, go to the Employee Helpdesk where all employee records are managed.
3. Search for the employee
Use the search bar to find the employee whose OAuth access you need to disable.
4. Open the employee profile
Select the employee and click Edit Profile to open their detailed account settings.
5. Disable OAuth
Locate the field labeled OAuth Enabled and uncheck the box.
6. Save your changes
Click Save to apply the update. The user will now authenticate with their Custodia password rather than OAuth.