How do I recalculate an activity balance?

There are times when the balance displayed on an activity is incorrect due to asynchronous updates to a charge such as currency exchange changes, activity amount sharing etc. In these cases you can recalculate a balance by doing the following:

1. Login as an admin (tenant, business partner or support)
2. Go to Activity->Activities and search for the activity
3. Click on the line item of the activity
4. Click on the three dots on the upper right side of the activity
5. Click on "Recalculate"
6. Refresh the page
7. You should see the balance updated on the activity