Overview
The Spend page in Custodia provides a central place to view, manage, review, and export company expenses.
Whether you are reviewing transactions, uploading receipts, updating expense details, or preparing expenses for accounting, you can manage everything from one place.
Who This Is For
Employees, managers, and administrators who need to view, manage, or approve platform expenses.
Please Note: Available expenses, actions, and approval permissions depend on your assigned role and company settings.
Accessing the Spend Page
- Log in to your Custodia account.
- From the left-hand navigation menu, select Spend under Budgets and Spend.
- The Spend page will display expenses for the selected reporting period.
Explore Spend Features
Select a topic below to learn how to navigate the Spend page, manage expenses, review transactions, and export expense data. Expand any section for step-by-step instructions and additional details.
Navigating the Spend Page
The Spend page displays your expenses in a customizable grid, making it easy to find transactions, review their status, and access additional details.
Search and Filter Expenses
At the top of the Spend page, you can narrow down the transactions displayed.
| Option | Description |
|---|---|
| Date Range | View expenses for a selected month, quarter, year, or custom date range. |
| Search | Search for expenses using transaction information such as merchant name or expense details. |
| Advanced Filters | Use the filter icon to narrow your results using additional criteria. |
| Review Status | Quickly switch between expenses requiring attention, reviewed expenses, exported expenses, and other statuses. |
Selecting a Date Range
Click the Date selector at the top of the page to choose from several reporting periods.
Quick Ranges:
- Current Quarter or Previous Quarter
- Last 3 Months or Last 6 Months
- Year to Date or Last Year
You can also select a specific month or use Custom Range to define your own reporting period.
Enable By Billing Date if you want to filter expenses using their billing date rather than the default settlement date.
Click Apply to update the grid.
Understanding Review Statuses
Use the tabs above the grid to quickly locate expenses based on their review status.
| Tab | Description |
|---|---|
| Issues | Expenses flagged with issues requiring attention. |
| For Review | Expenses awaiting review or approval. |
| Reviewed | Expenses that have completed the review process. |
| Exported | Expenses that have been exported to accounting. |
| Declined | Expenses that have been declined. |
| All | Displays expenses across all available statuses. |
The numbers displayed beside certain tabs indicate how many expenses are in that category.
Customize Your Grid
You can customize which columns appear in the Spend grid to focus on the information most relevant to you.
- Click the gear icon on the right side of the grid header.
- Select or deselect columns to show or hide them.
- Drag columns within the configuration menu to change their order.
- Click Reset to restore the default column configuration.
Available columns include transaction date, amount, merchant, category, employee, subsidiary, cost center, activity, review status, and additional transaction information.
Your column preferences are saved for future visits.
Additional Transaction Actions
Hover over an expense and click the three-dot menu (⋮) to access additional actions.
Depending on your permissions, these may include:
- Open expense details
- View associated activity or merchant information
- View receipts
- Block a merchant
- Access transaction diagnostics
- Select an expense for bulk actions
- Copy the transaction ID
Viewing and Updating Expense Details
Click any expense in the Spend grid to open its details panel.
The grid remains visible on the left, allowing you to review transaction information without leaving the page.
The details panel contains several tabs, including Details, Activity, Receipt, Merchant, Messages, Audit, and Diagnostics.
Update Expense Information
Under the Details tab, you can review and update information associated with the transaction.
| Field | Description |
|---|---|
| Memo | Add or update the business purpose or description of the expense. |
| Expense Category | Select the appropriate expense category. |
| Tags & Keywords | Add company-specific information, such as projects, customers, vendors, or keywords. |
| Subsidiary | Assign the expense to the appropriate company subsidiary. |
| Cost Center | Select the cost center associated with the expense. |
| Class | Assign an accounting class, if applicable. |
| Ledger Account | Select the appropriate general ledger account. |
| Budget | Associate the expense with a company budget. |
You can also identify an expense as Billable or manage whether a receipt is required, depending on your permissions.
Reassign an Expense to a Different Activity
If an expense is associated with the wrong spend permission or activity, you can reassign it.
- Open the expense from the Spend grid.
- Under Details, locate the Assigned To section.
- Click the pencil icon.
- Search for and select the appropriate activity.
- The expense will be associated with the selected activity.
Available activities display relevant information such as the activity name, spending limit, dates, and amount used.
Mark an Expense as Personal
If you used your Custodia card for a personal purchase, you can identify the transaction as personal.
- Open the expense and select the Details tab.
- Under Transaction Info, change the selection from Business to Personal.
- Provide an explanation in the Memo field when prompted.
- Review the updated transaction information.
This helps your company's finance team identify personal expenses and determine the appropriate reimbursement or payroll process.
Please Note: Marking an expense as personal does not automatically reimburse your company.
Review Additional Expense Information
The details panel also includes additional tabs for reviewing information related to the transaction.
| Tab | Purpose |
|---|---|
| Activity | Review the associated spend permission or activity. |
| Merchant | View information about the merchant. |
| Messages | View expense-related communication and clarification requests. |
| Audit | Review recorded transaction activity and changes. |
| Diagnostics | Access additional transaction information for troubleshooting, where permitted. |
Managing Expense Receipts
The Receipt tab allows you to upload, review, and manage receipts associated with an expense.
Upload a Receipt
- Select the expense from the Spend grid.
- Open the Receipt tab.
- Click Upload Receipt.
- Select the receipt you want to attach.
- Review the uploaded receipt.
The receipt will be associated with the selected expense.
Review Receipt Information
Once a receipt is attached, you can view the document directly within the expense panel.
The platform can also display extracted information from the receipt, such as the transaction amount and currency.
The Receipt tab includes:
| Section | Description |
|---|---|
| Receipt Info | Information about the attached receipt. |
| Analysis Feedback | Feedback from receipt analysis, when available. |
| Extracted Data | Information identified from the uploaded receipt. |
| Receipt Viewer | Preview the attached receipt without leaving the Spend page. |
You can also use the available viewer controls to zoom in or out.
Please Note: If an expense requires a receipt, make sure the appropriate documentation is attached before submitting it for review.
Managing Multiple Expenses (Bulk Actions)
The Spend page allows authorized users to select and update multiple expenses at once.
This is particularly useful for finance teams reviewing large numbers of transactions.
Select Multiple Expenses
- From the Spend grid, click the selection icon in the upper-left corner.
- Select individual expenses or use the available status groups to select multiple transactions.
- The bulk action toolbar will appear at the top of the page.
The toolbar displays the number of selected expenses and their combined amount.
Available Bulk Actions
| Action | Description |
|---|---|
| Update | Update information across selected expenses. |
| Assign To | Assign selected expenses using the available assignment options. |
| Status | Apply eligible review or approval actions to multiple expenses. |
| Message | Send requests or clarification messages to expense owners. |
Approve Multiple Expenses
Authorized reviewers can approve multiple eligible expenses at once.
- Select the expenses you want to approve.
- Click Status from the bulk action toolbar.
- Review the proposed status changes.
- Select Approve Expense, where available.
- Click Apply to confirm.
The platform will indicate how many of the selected expenses are eligible for the update.
Send Messages to Multiple Employees
You can request additional information from several expense owners without opening each transaction individually.
- Select the expenses requiring attention.
- Click Message from the bulk action toolbar.
- Choose a message type or enter a custom message.
- Select a response deadline, if needed.
- Click Send.
Available message types include:
- Submit Receipts
- Complete Details
- Business Purpose
- Check Category
- Custom Message
When a message is sent, the affected expenses move to Waiting for Clarifications, and their owners receive a notification.
Employees can respond through the Messages tab of their respective expenses.
Please Note: Bulk actions may be limited by expense status and user permissions. Always review the number of affected expenses before confirming an action.
Exporting Expenses to CSV
You can export expense information from Custodia into a CSV file for reporting, reconciliation, or further analysis.
Create a CSV Export
- From the Spend page, click Export.
- Select the expenses you want to include using Export Scope.
- Choose the fields to include in your export.
- Configure any additional export options.
- Click Export to generate your CSV file.
Customize Export Fields
The export configuration allows you to control which information is included.
You can:
- Search for available fields.
- Add or remove fields.
- Rearrange the order of selected fields.
- Adjust available field formats, such as date and number formatting.
This allows you to create reports tailored to your organization's reporting requirements.
Additional Export Options
| Option | Description |
|---|---|
| Incremental | Locks previously exported rows to help prevent duplicate exports. |
| Include Pending | Includes transactions that are still processing. |
| Include Reimbursable | Includes out-of-pocket cash expenses. |
| By Posting Date | Uses the posting date for the selected reporting period. |
| Add Credit Summary Lines | Adds credit summary information when supported. |
Save an Export Template
If you regularly export the same information, you can save your configuration as a reusable template.
- Configure the fields and export options.
- Enter a name under Save As.
- Click Save.
You can also copy existing configurations or select Share with everyone to make a template available to other users.
Exporting Expenses to Accounting
If your company has connected an accounting platform to Custodia, you may be able to export expenses directly to that system.
The available integrations depend on your organization's configuration.
Export to QuickBooks
- From the Spend page, click Export To.
- Select the platform, such as QuickBooks.
- Review the export settings.
- Choose how expenses should be grouped.
- Optionally specify an accounting period.
- Confirm whether to export only reviewed and approved transactions.
- Click Export.
Accounting Export Options
| Option | Description |
|---|---|
| Group Expenses By | Determines how expenses are grouped for export. |
| Set Accounting Period | Allows you to specify an accounting period for the export. |
| Reviewed and Approved Only | Restricts the export to transactions that have completed the required review process. |
Important: Once transactions are exported to QuickBooks, further changes to those transactions are not allowed. Review expense details and accounting classifications before exporting.
Need Help?
If you need assistance reviewing expenses, uploading receipts, managing transactions, or exporting expense data, please contact your company's Custodia administrator or reach out to support@custodia.ai.